Which of your HubSpot contacts have left the company?

The U.S. Bureau of Labor Statistics puts median tenure with the current employer at 4.9 years for workers in management, professional, and related occupations, and 4.1 years for all wage and salary workers (January 2026). Median means half had been with their employer longer and half for less time.

Median tenure isn’t a yearly turnover rate, but it shows the scale: in a list of senior contacts, some leave every year — before you count promotions, department moves and email addresses that stop working.

One data vendor measured job changes directly. Lusha counted 140,284 U.S. sales leaders at VP and C-suite level in its own database and found 12.25% had an employment change recorded within 12 months (September 2026). New titles at the same company aren’t counted, and Lusha calls its figures a floor. That’s a vendor study of one group of roles, but it publishes its method.

HubSpot calls lists “segments”. Menu names below are HubSpot’s own.

1. Start with bounces. When an email to a contact hard-bounces, HubSpot fills in the Email hard bounce reason property. To see them all, go to More > CRM > Segments, create a contact segment, filter on Email hard bounce reason is known, and save it as an active segment. A bounce doesn’t prove someone left — HubSpot says a hard bounce “usually indicates a permanent error, but can also be caused by a strict email security filter” — but an “Unknown user” bounce at a company that’s still in business is a strong hint. Contacts that bounced only in other HubSpot accounts (a “global bounce”: hard bounces in three or more HubSpot accounts) and never hard-bounced from yours have no value in this property, so they don’t show up in this filter.
2. Look for silence at the accounts that matter. Filter your target companies’ contacts on Last activity date is more than 365 days ago. That property tracks the calls, notes, logged emails, meetings and tasks on the record, so this finds contacts nobody has touched in a year. Contacts with no activity logged at all won’t match. Quiet doesn’t mean gone, but it’s where to look first.
3. Use HubSpot’s job-change signals, if you have them. HubSpot’s intent signals include Job started and Job ended events for contacts associated with companies you track. Tracking a company uses HubSpot credits, and turning a signal into a workflow alert needs a Professional or Enterprise plan.
4. Check the people who matter by hand. For your most important accounts, compare each contact’s title and company in HubSpot with their current public profile.

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